Terms of Service
Who we are
This website is operated by Elyxaura, a trading name of Mathias Cicconi, a sole trader registered in Belgium.
Registered address: Rue de Genly 40, 7080 Frameries, Belgium
Belgian enterprise number (BCE/KBO): 1029.522.762
Registered since: 1 October 2025
Email: contact@elyxaura.com
Telephone: +32 497 22 62 73
Throughout the site, the terms "we", "us" and "our" refer to Elyxaura. We offer this website, including all information, tools and services available from it, conditional upon your acceptance of the terms, conditions, policies and notices stated here.
By visiting our site and purchasing our products, you agree to these terms of service. If you do not agree, you may not access the website or use our services.
Our store is hosted on Shopify Inc.
Using the site
By agreeing to these terms, you represent that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorised purpose.
Nature of the products
Elyxaura products are food supplements. They are not intended to diagnose, treat, cure or prevent any disease, and are not a substitute for medical advice. Read and follow the directions for use. Consult a healthcare practitioner before use if you are pregnant, breastfeeding, taking medication or have a health condition.
Accuracy of information
The content on this site is provided for general information and should not be relied upon as your only basis for making decisions. We reserve the right to modify it at any time, with no obligation to update it.
Changes to the service and prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service, in whole or in part, at any time and without notice.
Products and availability
Certain products are available exclusively online and in limited quantities. We make every effort to display the colours and images of our products as accurately as possible, but cannot guarantee exact rendering on your screen. We reserve the right to limit the quantities sold and to refuse any order.
Billing accuracy
You agree to provide current, complete and accurate purchase and account information, so that we can process your transactions and contact you if needed.
Personal information
Your submission of personal information is governed by our privacy policy.
Errors and omissions
Some information may contain typographical errors or omissions relating to descriptions, pricing or availability. We reserve the right to correct them and to cancel an order where necessary.
Prohibited uses
You are prohibited from using the site for any unlawful purpose, to infringe intellectual property rights, to harass or discriminate, to submit false information, to upload viruses, or to circumvent the security features of the site.
Disclaimer of warranties and limitation of liability
We do not guarantee that your use of the service will be uninterrupted, timely, secure or error-free. The service and the products are provided to you "as is". To the extent permitted by law, Elyxaura shall not be liable for any indirect, incidental or consequential damages.
Governing law
These terms of service are governed by Belgian law. If you are a consumer resident in Canada, this does not deprive you of the protection afforded by the mandatory consumer protection rules of your province or territory of residence.
Contact
Elyxaura, Mathias Cicconi
Rue de Genly 40, 7080 Frameries, Belgium
Belgian enterprise number (BCE/KBO): 1029.522.762
Email: contact@elyxaura.com